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      Yext

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      Related searches: Yext reviews | Yext jobs | Yext salaries | Yext benefits
      Yext interviewsYext Senior Customer Success Manager interviewsYext interview
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      Senior Customer Success Manager Interview

      Feb 21, 2022
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 4 weeks. I interviewed at Yext

      Interview

      - 1 HR interview - 2 manager interview - 1 role play The interview process went very well, I was always updated about the next steps and I had a great contact with all the team members from Yext. I met several members which enabled me to get an overview of the company's spirit

      Interview questions [1]

      Question 1

      - Difficulties I encountered in my personal/professional job
      Answer question

      Other Senior Customer Success Manager Interview Reviews for Yext

      Senior Customer Success Manager Interview

      Nov 8, 2024
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 6 weeks. I interviewed at Yext in Sep 2024

      Interview

      I had a recruiter call, two calls with team management, a presentation, and an additional two calls with team members. The presentation was straight forward asking how you would present a QBR to a client including a new stakeholder you hadnt been introduced to yet. The process had quite a bit of calls but that is becuase I started interviewing for one role and was better fitted for a different one. Overall happy with the process. The recruiter was communicative and proactive

      Interview questions [1]

      Question 1

      Can you name a time where something didnt go as planned and what was the outcome?
      Answer question

      Sr Customer Success Manager Interview

      Aug 2, 2024
      Anonymous employee
      Chicago, IL
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. I interviewed at Yext (Chicago, IL) in Jan 2021

      Interview

      First round phone screen lasted about 15-20 mins, then went through 3-4 rounds of meeting other CSMs and your potential manager - some of these were done back to back, Stand & Deliver Presentation to a panel of 3 interviewees. Yext provided the deck you present, you can add your own flair to it or just keep it as is.

      Interview questions [2]

      Question 1

      What kind of data analysis experience do you have?
      Answer question

      Question 2

      Give an example of a time you had to deliver bad news to a client
      Answer question

      Yext interviews FAQs

      • Senior Customer Success Manager applicants have rated the interview process at Yext with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 81.3% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Senior Customer Success Manager roles take an average of 35 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Yext overall takes an average of 26 days.
      • Common stages of the interview process at Yext as a Senior Customer Success Manager according to 3 Glassdoor interviews include:

        Presentation:  18%

        Phone interview:  18%

        One on one interview:  18%

        Group panel interview:  12%

        Background check:  12%

        Personality test:  12%

        Drug test:  6%

        Skills test:  6%

      • Here are the most commonly searched roles for interview reports -

        1. Software Engineer(57) ;
        2. Sales Associate(40) ;
        3. Account Executive(38) ;
        4. Client Support Specialist(21) ;
        5. Sales(20) ;
        6. Business Development Representative (BDR)(16) ;
        7. Client Success Manager(14) ;
        8. Director, Enterprise Sales(14) ;
        9. BDR(11) ;
        10. Director(10) ;
        11. Enterprise Sales(9) ;
        12. Software Engineer(Internship)(9) ;
        13. Analyst(8) ;
        14. Customer Success Manager(8) ;
        15. Manager(8) .


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      Jobs at Yext

      10 jobs in United States
      Customer Success Manager, Enterprise - Financial Services
      New York, NY
      ·
      $80K - $157K /yr
      (Employer provided)
      View job
      Product Manager
      New York, NY
      ·
      $137K - $263K /yr
      (Employer provided)
      View job
      Senior Product Manager
      Washington, DC
      ·
      $166K - $304K /yr
      (Employer provided)
      View job
      Deal Desk Strategy Manager
      New York, NY
      ·
      $125K - $208K /yr
      (Employer provided)
      View job
      Director, Enterprise Data & Analytics
      New York, NY
      ·
      $217K - $325K /yr
      (Employer provided)
      View job
      View all Senior Customer Success Manager Jobs