I applied through an employee referral. The process took 4 weeks. I interviewed at Yext
Interview
- 1 HR interview
- 2 manager interview
- 1 role play
The interview process went very well, I was always updated about the next steps and I had a great contact with all the team members from Yext.
I met several members which enabled me to get an overview of the company's spirit
Interview questions [1]
Question 1
- Difficulties I encountered in my personal/professional job
I applied through an employee referral. The process took 6 weeks. I interviewed at Yext in Sep 2024
Interview
I had a recruiter call, two calls with team management, a presentation, and an additional two calls with team members. The presentation was straight forward asking how you would present a QBR to a client including a new stakeholder you hadnt been introduced to yet. The process had quite a bit of calls but that is becuase I started interviewing for one role and was better fitted for a different one. Overall happy with the process. The recruiter was communicative and proactive
Interview questions [1]
Question 1
Can you name a time where something didnt go as planned and what was the outcome?
I applied through an employee referral. I interviewed at Yext (Chicago, IL) in Jan 2021
Interview
First round phone screen lasted about 15-20 mins, then went through 3-4 rounds of meeting other CSMs and your potential manager - some of these were done back to back, Stand & Deliver Presentation to a panel of 3 interviewees. Yext provided the deck you present, you can add your own flair to it or just keep it as is.
Interview questions [2]
Question 1
What kind of data analysis experience do you have?
Senior Customer Success Manager applicants have rated the interview process at Yext with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 81.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Senior Customer Success Manager roles take an average of 35 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Yext overall takes an average of 26 days.
Common stages of the interview process at Yext as a Senior Customer Success Manager according to 3 Glassdoor interviews include:
Presentation: 18%
Phone interview: 18%
One on one interview: 18%
Group panel interview: 12%
Background check: 12%
Personality test: 12%
Drug test: 6%
Skills test: 6%
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