I applied through a recruiter. The process took 3 weeks. I interviewed at Yext
Interview
Very efficient interview process. Phone call screening with recruiter, video interview with the department director, video interview with a team member, and the final stage was a presentation. Feedback is given after each interview which is great and the whole process was clear and took around 3 weeks.
I applied through an employee referral. The process took 2 weeks. I interviewed at Yext in Jun 2025
Interview
Interview process was great, I really don't have anything negative to say. I was hooked from my first call with the recruiter, after I met the hiring manager, I knew this was a place that I really wanted to be and could see myself being part of Yext for the long haul. I was entered into the process late and they allowed me to jump forward quickly and gave me an opportunity to test my fit. I loved the process and the final challenge went really well, it allowed me to envision what it would be like to be in the role. Overall, I would say 9/10.
Interview questions [1]
Question 1
Size of book of business that I managed, types of accounts. Very focused on being a strategic partner.
The interview process was by far the best I’ve experienced. It was quick, efficient, and every conversation felt engaging. The panel interview was challenging yet rewarding, and I truly appreciated the immediate, constructive feedback. Each interaction left me more excited about the role and the team!
Customer Success Manager applicants have rated the interview process at Yext with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 81.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Success Manager roles take an average of 26 days to get hired, when considering 12 user submitted interviews for this role. To compare, the hiring process at Yext overall takes an average of 26 days.
Common stages of the interview process at Yext as a Customer Success Manager according to 12 Glassdoor interviews include:
Phone interview: 20%
Group panel interview: 20%
One on one interview: 20%
Background check: 18%
Presentation: 16%
IQ intelligence test: 4%
Drug test: 4%
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