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      Yum! Brands

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      Customer Service Representative Interview

      Jun 26, 2016
      Anonymous employee
      Keller, TX
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through an employee referral. The process took 4 days. I interviewed at Yum! Brands (Keller, TX) in Apr 2012

      Interview

      My experience was more laid back. My best friend worked there, and I came up to visit all the time. The manager loved my best friend, and got to know me before I applied. He told me to apply because he loved my attitude, and if I was anything like my best friend he would be thrilled. They had me come in for a Real Job Preview on a Saturday night to see what the business is like when it gets slammed. It was really busy and I couldn't just stand there and not help, so I had someone teach me to do wingstreet. My manager came over and said "you're suppose to be watching, but I can tell you're going to be a great employee. Thanks for the help!"

      Interview questions [1]

      Question 1

      Can you handle busy and stressful situations?
      3 Answers

      Yum! Brands interviews FAQs

      • Customer Service Representative applicants have rated the interview process at Yum! Brands with 1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 51.1% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Service Representative roles take an average of 4 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Yum! Brands overall takes an average of 28 days.
      • Common stages of the interview process at Yum! Brands as a Customer Service Representative according to 1 Glassdoor interviews include:

        One on one interview:  100%

      • Here are the most commonly searched roles for interview reports -

        1. Manager(34) ;
        2. Cashier(16) ;
        3. Director(14) ;
        4. Restaurant General Manager(14) ;
        5. Assistant Manager(12) ;
        6. Intern(12) ;
        7. Associate Manager(10) ;
        8. Customer Service Representative(8) ;
        9. Data Scientist(8) ;
        10. Finance Manager(8) ;
        11. Shift Manager(8) ;
        12. Financial Analyst(7) ;
        13. General Manager(7) ;
        14. Help Desk Analyst(7) ;
        15. Internship(7) .


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      Jobs at Yum! Brands

      9 jobs in United States
      Franchise Operations Specialist
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      Operations Advisor - San Antonio, TX
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      Associate Manager, AIDM Analytics
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      Operations Advisor - Oklahoma City, OK
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      $99K - $105K /yr
      (Employer provided)
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      Operations Advisor - Minneapolis, MN
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      ·
      $99K - $105K /yr
      (Employer provided)
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