Sales Development Representative applicants have rated the interview process at Zendesk with 2.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 83% positive. To compare, the company-average is 49.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Sales Development Representative roles take an average of 25 days to get hired, when considering 12 user submitted interviews for this role. To compare, the hiring process at Zendesk overall takes an average of 28 days.
Common stages of the interview process at Zendesk as a Sales Development Representative according to 12 Glassdoor interviews include:
Phone interview: 32%
One on one interview: 21%
Group panel interview: 18%
Background check: 14%
Presentation: 7%
Drug test: 4%
Skills test: 4%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 months. I interviewed at Zendesk
Interview
Initially I talked with the recruiter, then the SDR Team Lead, Skyped with the SDR Regional Manager where we went through an on the spot role-play using a real life client case study and then completed a small research task. The task included creating a 30/60 day plan, writing up a Zendesk sales pitch, articulating my sales process and identifying relevant enterprise contacts (and their contact details) and justifying why I thought they would be good prospects to potentially sell into. Everyone I spoke with was switched on and the whole process was relaxed, yet to the point. Solid feedback was given after every step, even if said feedback took a little longer than expected to deliver.
Interview questions [1]
Question 1
Why Zendesk?
Why sales?
Explain our product, features, benefits, competitors, etc.
All the usual stuff to be expected from a sales interview - there were no out of the blue questions. Just do your homework and you'll be fine.
Processo bastante interessante com diferentes fazer bem elaboradas com conteúdos e dinâmicas que faz sentido para o que é pedido no cargo
Interessante para conhecer a empresa, tecnologia e o cargo
I applied online. I interviewed at Zendesk (Lisbon, Lisbon District) in Nov 2024
Interview
Very clear and well-structured recruitment process
Transparent expectations at every stage, no surprises
Interviewers were kind, supportive, and genuinely interested in getting to know me
Great balance between professionalism and human connection
Fast feedback and clear communication throughout the process
The recruitment experience truly reflects the company culture and values
I felt respected, listened to, and supported from start to finish
La entrevista fue buena y fácil, hice un roleplay pero los reclutadores están poco capacitados, no dan seguimiento y hay que estarlos persiguiendo. Lo demás digamos que no está mal, me hubiera gustado que hubiera una mejor relación con los reclutadores