I applied through a recruiter. I interviewed at Zendesk (San Francisco, CA) in May 2017
Interview
A recruiter reached out to me via LinkedIn to see if I was interested. After a call in which I was aggressively asked my current salary package, I was invited for on site interview.
I interviewed with multiple team members. The overall experience was pleasant, though I never met the recruiter who I had been in contact with.
After a week or so, I contacted them for an update and was asked to make a presentation to which I agreed. The presentation itself did not follow what I had been asked to prepare for and ended abruptly. In all, a negative experience.
After a good week and a half of radio silence, I had effectively been ghosted. I reached out and was told everyone loved you but we've decided to move ahead with another candidate but we would love to keep in touch with you for the future.
many rounds of interviews for the so called cultural fit. their culture is definitely not a healthy one, promoting blame and incompetence.
they are totally in their own world, incompetent, unprofessional and wasting your time. they have no idea of running any programs, instead they pass biased judgements.
management is oblivious to the toxic culture brewing there. also they find suitable to say they hire people from psychology school to work in IT
Interview questions [1]
Question 1
examples of previous work, scenarios, trying to get as much information as possible for free,
Great experience, can recommend the process. They really value examples during the interviews and and keen to provide a good experience for the candidate. Recruitment team is always friendly and helpful
Interview questions [1]
Question 1
Scenario based and seeking lots of STAR style approaches questions
HR reached out and tried to schedule time - she consistently had to reschedule at the last minute. This went on for a couple of weeks. My last message to her about rescheduling went I responded to.
Interview questions [1]
Question 1
None - it got canceled for one reason not another at the last minute
Program Manager applicants have rated the interview process at Zendesk with 2.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 25% positive. To compare, the company-average is 49.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Program Manager roles take an average of 24 days to get hired, when considering 8 user submitted interviews for this role. To compare, the hiring process at Zendesk overall takes an average of 28 days.
Common stages of the interview process at Zendesk as a Program Manager according to 8 Glassdoor interviews include:
Phone interview: 38%
Group panel interview: 15%
One on one interview: 15%
Skills test: 8%
Drug test: 8%
Presentation: 8%
Background check: 8%
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