Software Engineer applicants have rated the interview process at Zendesk with 2.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 57% positive. To compare, the company-average is 49.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Software Engineer roles take an average of 25 days to get hired, when considering 30 user submitted interviews for this role. To compare, the hiring process at Zendesk overall takes an average of 28 days.
Common stages of the interview process at Zendesk as a Software Engineer according to 30 Glassdoor interviews include:
Phone interview: 28%
One on one interview: 23%
Skills test: 14%
Presentation: 10%
Background check: 9%
Group panel interview: 7%
Personality test: 4%
IQ intelligence test: 3%
Other: 1%
Here are the most commonly searched roles for interview reports -
I applied in-person. The process took 2 months. I interviewed at Zendesk (Dublin, Dublin) in Jan 2018
Interview
The interview process is pretty standard, so you should have at least a phone screen and a technical challenge. After that they may ask you to talk to a few employees/managers. They want to understand your technical skills, mindset, past experiences and values. Interviewers are nice and friendly.
Zendesk Ireland is quite bad at communication internally. They may take some time to reply emails and send interview feedback. If they understand you're not a good fit, they may stop replying you. I believe they might be facing internal problems because Zendesk is scaling pretty fast in Ireland and unfortunately the current structure affects the candidates, their employees and its brand.
I applied online. The process took 4 weeks. I interviewed at Zendesk (Dublin, Dublin) in Apr 2026
Interview
It was a four-round interview:
1. HR screen call
2. Hiring manager
3. Technical
4. One more behavioral interview
After just the HR recruiter's call, they assigned a meeting for the hiring manager. One day before, they cancelled it.
I applied through a recruiter. I interviewed at Zendesk (Tallinn) in Jan 2026
Interview
First interview was with HR rep, second one with a technical team lead. There was supposedly a third interview with another technical manager or something, but it seemed they had already a strong candidate in mind, so after second interview I immediately got an email that they had gone the other way.
I applied online. The process took 3 weeks. I interviewed at Zendesk
Interview
The interview process was straight forward. The process moved quickly across the different stages of the hiring process. Questions were related to the job and it's requirements instead of being generic questions
Interview questions [1]
Question 1
Walk through my resume to explain previous experiences