Recruiter in Singapore was very rude and unprofessional. At first I thought it was just my experience, but after I read some comments here, I realised she has been doing this for years and others had similar experience with her.
First round Interview was over zoom. Recruiter started asking some usual questions. But as I started replying, she had no patience and would not wait for me to finish my sentence and would not let me speak but rather ask further questions. Often the questions were to reinforce her own assumptions like ‘since you do not have experience in this’ whereas she never let me talk about my experience at first.
She came across as arrogant and immature and lacked basic interviewing skills.
I had a very positive initial call with an HR representative whose energy and openness made the conversation enjoyable and informative. The second round was with the director, during which I presented my portfolio and received a thorough overview of the team, their working style, and the role. The director expressed satisfaction with my presentation and indicated I would progress to the next stage.
However, a week later, I received an email from a different HR person proposing to move me forward but for a lower-level position. I requested clarity about this lower-level role, including its description and expectations, but did not receive any response for two weeks. Eventually, I got a call from the same HR person who had not communicated with me before, offering a salary range that was less than half the market rate. They also mentioned a standard annual bonus of 5% and no stock options due to the company being unlisted.
The interactions felt unprofessional to the point where I suspected they might have found my contact info online without proper engagement. Despite my repeated requests—both over the phone and by email—for more information about the role, I have not received any further response.
Interview questions [1]
Question 1
What I like about Zendesk? What is my design process?
I applied online. The process took 4 weeks. I interviewed at Zendesk in Apr 2024
Interview
Overall, the interview process at Zendesk was well-structured and enjoyable. It gave me a genuine sense of the company’s culture and the role's responsibilities. Zendesk clearly values transparency, collaboration, and thoughtful design, making it a great place for anyone passionate about creating user-centric solutions.
Interview questions [1]
Question 1
Can you walk us through a time when you had to design a solution that balanced user needs with business goals? How did you approach this challenge, and what was the outcome?
After the first submission of the application, you first talk to a HR person, then to a desogn manager, then if they like you they send you a design challange
I didnt get the job but the interviewers were really nice and friendly
Interview questions [1]
Question 1
Tell me about yourself
Tell me about one of your desogn projects
Tell me about a time where you hsd communication difficulties and how you solved it
Product Designer applicants have rated the interview process at Zendesk with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 25% positive. To compare, the company-average is 49.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Product Designer roles take an average of 30 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at Zendesk overall takes an average of 28 days.
Common stages of the interview process at Zendesk as a Product Designer according to 4 Glassdoor interviews include:
Other: 22%
Phone interview: 22%
One on one interview: 22%
Group panel interview: 11%
Background check: 11%
Skills test: 11%
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