Sr. Software Engineer applicants have rated the interview process at Zendesk with 2.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 35% positive. To compare, the company-average is 49.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Sr. Software Engineer roles take an average of 17 days to get hired, when considering 17 user submitted interviews for this role. To compare, the hiring process at Zendesk overall takes an average of 28 days.
Common stages of the interview process at Zendesk as a Sr. Software Engineer according to 17 Glassdoor interviews include:
Phone interview: 33%
One on one interview: 25%
Skills test: 10%
Presentation: 10%
Group panel interview: 8%
Background check: 8%
IQ intelligence test: 3%
Personality test: 3%
Drug test: 3%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 months. I interviewed at Zendesk (San Francisco, CA) in Aug 2019
Interview
Recruiter
Online interview with coderpad
On site with god knows how many lol..close to 10 people I guess
Extremely long process due to unprofessional recruiter
Extremely lengthy process (more than 1.5 months long). They put out openings and then the team for which they are recruiting goes on PTO. I was the one repeatedly following up with the recruiter instead of her. She seemed disinterested.
On site interview was easy. Lots of stupid behavioral questions. Also found one interviewer to be rude.
Interview questions [1]
Question 1
** Same as above
Extremely lengthy process (more than 1.5 months long). They put out openings and then the team for which they are recruiting goes on PTO. I was the one repeatedly following up with the recruiter instead of her. She seemed disinterested.
On site interview was easy. Lots of stupid behavioral questions. Also found one interviewer to be rude.
1st round HR round then a screen round with Engineering manager, and then a live coding test with 2 engineers.
I got rejected after the coding test so don't know the process beyond it.
Interview questions [1]
Question 1
Basic react query about build process and optimizations
I applied online. I interviewed at Zendesk (Singapore) in Sep 2025
Interview
There were 5 rounds
- Screening round with HR
- Manager round
- Technical Coding round
- System design round
- Product manager
The turnaround time was quick. The entire interview process took around 2 weeks.
Interview questions [1]
Question 1
General cultural fit questions during manager interview round
I applied through other source. I interviewed at Zendesk (Melbourne) in Sep 2025
Interview
The first round is a behavioral interview with the manager.
The second round is a system design interview with the technical lead.
The third round is a coding interview with a staff engineer.
Interview questions [1]
Question 1
1. Behavioral interview: Common behavioral questions.
2. System design: Design Jira.
3. Coding: Implementation of several React components.