Senior Software Engineer applicants have rated the interview process at Zendesk with 2.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 35% positive. To compare, the company-average is 49.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Senior Software Engineer roles take an average of 17 days to get hired, when considering 17 user submitted interviews for this role. To compare, the hiring process at Zendesk overall takes an average of 28 days.
Common stages of the interview process at Zendesk as a Senior Software Engineer according to 17 Glassdoor interviews include:
Phone interview: 33%
One on one interview: 25%
Skills test: 10%
Presentation: 10%
Group panel interview: 8%
Background check: 8%
IQ intelligence test: 3%
Personality test: 3%
Drug test: 3%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 1 week. I interviewed at Zendesk (Singapore) in Jul 2019
Interview
Recruiter sent me the calendar appointment for pre-screen within a week. It was a 20 minutes call and they judged my whole career path with this call. A bit surprise about what they feedbacked before drop off that I was lack skills of what they are looking for. Even not going to the technical round. The recruiter should not disrespect the candidate like this.
Interview questions [1]
Question 1
What is your best project you ever do?
Have you ever made the high scalability system with NodeJS?
1st round HR round then a screen round with Engineering manager, and then a live coding test with 2 engineers.
I got rejected after the coding test so don't know the process beyond it.
Interview questions [1]
Question 1
Basic react query about build process and optimizations
I applied online. I interviewed at Zendesk (Singapore) in Sep 2025
Interview
There were 5 rounds
- Screening round with HR
- Manager round
- Technical Coding round
- System design round
- Product manager
The turnaround time was quick. The entire interview process took around 2 weeks.
Interview questions [1]
Question 1
General cultural fit questions during manager interview round
I applied through other source. I interviewed at Zendesk (Melbourne) in Sep 2025
Interview
The first round is a behavioral interview with the manager.
The second round is a system design interview with the technical lead.
The third round is a coding interview with a staff engineer.
Interview questions [1]
Question 1
1. Behavioral interview: Common behavioral questions.
2. System design: Design Jira.
3. Coding: Implementation of several React components.