I applied through an employee referral. The process took 6 weeks. I interviewed at Zendesk (Dublin, Dublin) in Aug 2019
Interview
Extremely bad communication around the process. Before the interview at the Zendesk office the recruiter ignored me for a long time before finally coming back to me. After the interview they broke a promise on when to update twice and showed zero pro activity. This is a shame because the actual interview was quite good despite one of the interviewers being 15 min late. There were no irrelevant classic interview questions but it was me doing a demo for them. Feedback on that was positive and relevant.
Interview questions [1]
Question 1
Start a trial on Zendesk and demo the product to us like we are customers.
The interview process was straight forward. The company wanted to see if you had general knowledge of the solution. If you do not have a software background, it is recommended to watch videos or start a free trial to gain a better understanding.
Many steps, many weeks, long gaps in between interviews, typical interview structure with sales, service, and leadership. My process took place shortly after PE acquisition, so things may be faster now. Typical presentations (navigating an account, past success, etc).
Interview questions [1]
Question 1
Tell me about a time you failed. What did you learn from it?
Entrevistas virtuales muy estandar, experiencia, conocimiento SaaS, habilidad hunter. Experiencia en Latam y trabajando con Partners. Upselling y servicios. Años de experiencia, soluciones vendidad en otras empresas, clientes en la region y proceso Meddpic
Interview questions [1]
Question 1
Clientes con los que trabaje anteriormente y como hacia el proceso de hunting
Account Executive applicants have rated the interview process at Zendesk with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 55% positive. To compare, the company-average is 49.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Account Executive roles take an average of 34 days to get hired, when considering 22 user submitted interviews for this role. To compare, the hiring process at Zendesk overall takes an average of 28 days.
Common stages of the interview process at Zendesk as a Account Executive according to 22 Glassdoor interviews include:
Phone interview: 26%
One on one interview: 22%
Presentation: 15%
Background check: 13%
Group panel interview: 11%
Drug test: 7%
Skills test: 7%
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