Program Manager applicants have rated the interview process at Zendesk with 2.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 25% positive. To compare, the company-average is 49.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Program Manager roles take an average of 24 days to get hired, when considering 8 user submitted interviews for this role. To compare, the hiring process at Zendesk overall takes an average of 28 days.
Common stages of the interview process at Zendesk as a Program Manager according to 8 Glassdoor interviews include:
Phone interview: 38%
One on one interview: 15%
Group panel interview: 15%
Drug test: 8%
Presentation: 8%
Background check: 8%
Skills test: 8%
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I applied online. The process took 5 weeks. I interviewed at Zendesk (Dublin, Dublin) in Aug 2019
Interview
The process was very good. There was an initial HR phone screening followed then by a 30 min phone call with the hiring manger then 3 follow up 30 min calls with other related people in the department.
Overall it felt very informal and was mostly just a chat through my experience and then the role itself. I get the sense there was lots of emphasis on being the right fit culturally for the company.
Interview questions [1]
Question 1
Straight forward things around my experience and what I could bring to the role etc
many rounds of interviews for the so called cultural fit. their culture is definitely not a healthy one, promoting blame and incompetence.
they are totally in their own world, incompetent, unprofessional and wasting your time. they have no idea of running any programs, instead they pass biased judgements.
management is oblivious to the toxic culture brewing there. also they find suitable to say they hire people from psychology school to work in IT
Interview questions [1]
Question 1
examples of previous work, scenarios, trying to get as much information as possible for free,
Great experience, can recommend the process. They really value examples during the interviews and and keen to provide a good experience for the candidate. Recruitment team is always friendly and helpful
Interview questions [1]
Question 1
Scenario based and seeking lots of STAR style approaches questions
HR reached out and tried to schedule time - she consistently had to reschedule at the last minute. This went on for a couple of weeks. My last message to her about rescheduling went I responded to.
Interview questions [1]
Question 1
None - it got canceled for one reason not another at the last minute