Software Engineer applicants have rated the interview process at Zendesk with 2.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 57% positive. To compare, the company-average is 49.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Software Engineer roles take an average of 25 days to get hired, when considering 30 user submitted interviews for this role. To compare, the hiring process at Zendesk overall takes an average of 28 days.
Common stages of the interview process at Zendesk as a Software Engineer according to 30 Glassdoor interviews include:
Phone interview: 28%
One on one interview: 23%
Skills test: 14%
Presentation: 10%
Background check: 9%
Group panel interview: 7%
Personality test: 4%
IQ intelligence test: 3%
Other: 1%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 1 week. I interviewed at Zendesk
Interview
I applied for the software engineering role here. The recruiter got back to me 2 days later to schedule a zoom interview with me. The interview round was casual and basically a short chat with the HR. After which, I was tasked with a bring home assignment to complete within 3 days.
Submitted the case study within the timeframe and the recruiter had issues downloading both the zip file and the code from my git repo...? But anyway, I was informed that my case study has been submitted to the hiring team but I got rejected the following week. Asked for feedback but never got a reply. Cross-checked my answer with my peers in SWE afterwards and I'm certain that my code was well executed and documented. If you expect interviewees to spend 3 days on your assignment then please at least bother to give some feedback on the case study. A complete waste of my time.
I applied online. The process took 4 weeks. I interviewed at Zendesk (Dublin, Dublin) in Apr 2026
Interview
It was a four-round interview:
1. HR screen call
2. Hiring manager
3. Technical
4. One more behavioral interview
After just the HR recruiter's call, they assigned a meeting for the hiring manager. One day before, they cancelled it.
I applied through a recruiter. I interviewed at Zendesk (Tallinn) in Jan 2026
Interview
First interview was with HR rep, second one with a technical team lead. There was supposedly a third interview with another technical manager or something, but it seemed they had already a strong candidate in mind, so after second interview I immediately got an email that they had gone the other way.
I applied online. The process took 3 weeks. I interviewed at Zendesk
Interview
The interview process was straight forward. The process moved quickly across the different stages of the hiring process. Questions were related to the job and it's requirements instead of being generic questions
Interview questions [1]
Question 1
Walk through my resume to explain previous experiences