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      Zendesk

      Acquired by Hellman & Friedman

      Engaged Employer

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      Related searches: Zendesk reviews | Zendesk jobs | Zendesk salaries | Zendesk benefits | Zendesk conversations
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      Zendesk interviews FAQs

      • Renewals Manager applicants have rated the interview process at Zendesk with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 33% positive. To compare, the company-average is 49.6% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Renewals Manager roles take an average of 16 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Zendesk overall takes an average of 28 days.
      • Common stages of the interview process at Zendesk as a Renewals Manager according to 3 Glassdoor interviews include:

        Phone interview:  50%

        Group panel interview:  17%

        Background check:  17%

        One on one interview:  17%

      • Here are the most commonly searched roles for interview reports -

        1. Account Executive(169) ;
        2. Software Engineer(127) ;
        3. Senior Software Engineer(93) ;
        4. Sales(55) ;
        5. Business Development Representative (BDR)(45) ;
        6. Sales Development Representative (SDR)(37) ;
        7. Customer Advocate(35) ;
        8. Manager(35) ;
        9. Technical Support Engineer(32) ;
        10. Enterprise Account Executive(28) ;
        11. SMB Account Executive(25) ;
        12. Senior Account Executive(22) ;
        13. Technical Support Specialist Engineer(22) ;
        14. Customer Success Manager(21) ;
        15. Commercial Account Executive(20) .


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      Renewals Manager Interview

      Jul 22, 2021
      Anonymous Interview Candidate
      Manila, Manila

      Other Renewals Manager Interview Reviews for Zendesk

      Renewal Manager Interview

      Apr 27, 2022
      Anonymous Interview Candidate
      No offer
      Negative experience
      Easy interview

      Application

    • Security
    • Work With Us

      • Advertisers
      • Careers
    • No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Zendesk (Manila, Manila) in Jun 2021

      Interview

      Overall, my interviews went well from recruiter to the 3 hiring managers (from mid to higher management). But unfortunately this company made me wait for nothing whenever I followed up. At first I was told that one of the candidates rescheduled his/hers final interview. Then the following week I made a follow up again with the recruiter. I was told that next week I would get feedback. The following week came and went, no reply as promised by that recruiter. After weeks suddenly out of the blue, I got a call from the said recruiter to apologize because they had to process other candidates referred by other Managers in their organization. Though that same recruiter said I passed all my interviews. They still chose the other candidate who kept rescheduling his/her interviews. Goes to show there is a certain "mafia" in this organization. My advice, if you have a contact inside then you might stand a chance. But if not, then just stay away from this company they will just make you wait until "the mafia" hires the one they want.

      Interview questions [1]

      Question 1

      If you have a car that need to sell for $2000 but one provider has the same car with the same specs but only sells for $500, how can you handle or sell to potential clients?
      Answer question
      1

      I applied online. The process took 2 weeks. I interviewed at Zendesk in Apr 2022

      Interview

      The recruiter reached out to me to set up a call. We had our call and I thought it went well overall. Nothing was overly challenging as initial calls normally aren't. She said I'd hear back in a couple of days about next steps. I didn't hear back that week so I followed-up on Monday. Still have not heard anything. I have a lot of experience in the renewals space and having a company ghosting you just isn't it...

      Interview questions [1]

      Question 1

      How many accounts are you used to managing?
      Answer question
      2

      Renewals Manager Interview

      Feb 3, 2022
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 2 weeks. I interviewed at Zendesk

      Interview

      Informative, comfortable, consistent with the way the company appears from the outside looking in. Very communicative and open to questions and genuine conversation. Was impressed with each of the people I spoke with. Very genuine people.

      Interview questions [1]

      Question 1

      Do not recall to many outside of Why Zendesk?
      Answer question

      Jobs at Zendesk

      5 jobs in United States
      Sr. Manager CX Data and Insights (Renewals)
      California
      ·
      $148K - $222K /yr
      (Employer provided)
      View job
      Manager of Strategic Sourcing, Software and Engineering
      Madison, WI
      ·
      $116K - $174K /yr
      (Employer provided)
      View job
      SMB Account Executive - New Logo
      Austin, TX
      ·
      $111K - $167K /yr
      (Employer provided)
      View job
      Vice President, Total Rewards
      Texas
      ·
      $283K - $425K /yr
      (Employer provided)
      View job
      Senior AI Success Strategist
      United States
      ·
      $118K - $178K /yr
      (Employer provided)
      View job
      View all Renewals Manager Jobs