Senior Software Engineer applicants have rated the interview process at Zendesk with 2.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 35% positive. To compare, the company-average is 49.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Senior Software Engineer roles take an average of 17 days to get hired, when considering 17 user submitted interviews for this role. To compare, the hiring process at Zendesk overall takes an average of 28 days.
Common stages of the interview process at Zendesk as a Senior Software Engineer according to 17 Glassdoor interviews include:
Phone interview: 33%
One on one interview: 25%
Presentation: 10%
Skills test: 10%
Group panel interview: 8%
Background check: 8%
Personality test: 3%
Drug test: 3%
IQ intelligence test: 3%
Here are the most commonly searched roles for interview reports -
Got a call from two recruiters for two different positions. I was promised that they'd combine the interviews for both positions. Meanwhile I received another offer and I let both the recruiters know. First recruiter quickly setup my tech screen and I passed. Other recruiter also, setup my tech screen for another position but, I asked her if I still need to go through the another tech screen. Then second recruiter emailed me keeping first recruiter in CC and forced me to choose one position and telling me they can't combine interviews for both positions. Then they setup 4 more interviews 2 coding 1 system design and 1 soft skill for 6 hours which I aced it. Got very positive reviews from all the technical interviews. But, in the end they told me I don't have prior experience for the role which was very evident from my resume. But, they still decided to waste my time. Also, in soft skill interview one of the interviewers was thoroughly arrogant and wanted to reject me from the start of the interview.
1st round HR round then a screen round with Engineering manager, and then a live coding test with 2 engineers.
I got rejected after the coding test so don't know the process beyond it.
Interview questions [1]
Question 1
Basic react query about build process and optimizations
I applied online. I interviewed at Zendesk (Singapore) in Sep 2025
Interview
There were 5 rounds
- Screening round with HR
- Manager round
- Technical Coding round
- System design round
- Product manager
The turnaround time was quick. The entire interview process took around 2 weeks.
Interview questions [1]
Question 1
General cultural fit questions during manager interview round
I applied through other source. I interviewed at Zendesk (Melbourne) in Sep 2025
Interview
The first round is a behavioral interview with the manager.
The second round is a system design interview with the technical lead.
The third round is a coding interview with a staff engineer.
Interview questions [1]
Question 1
1. Behavioral interview: Common behavioral questions.
2. System design: Design Jira.
3. Coding: Implementation of several React components.