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      Zendesk

      Acquired by Hellman & Friedman

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    • Jobs at Zendesk

      15 jobs in United States
      Director, GTM M&A Strategy and Integration
      San Francisco, CA
      ·
      $224K - $336K /yr
      (Employer provided)
      View job
      Senior Director, Technology Alliances
      San Francisco, CA
      ·
      $298K - $446K /yr
      (Employer provided)
      View job
      Senior Product Marketing Manager, AI Platform
      San Francisco, CA
      ·
      $183K - $275K /yr
      (Employer provided)
      View job
      Senior Director, Product Security
      California
      ·
      $278K - $416K /yr
      (Employer provided)
      View job
      Director, Sales Operations (Planning)
      Texas
      ·
      $174K - $262K /yr
      (Employer provided)
      View job

      Director, Marketing Interview

      Jan 24, 2022
      Anonymous employee
      Accepted offer
      Negative experience

      Other Director, Marketing Interview Reviews for Zendesk

      Marketing Director Interview

      Feb 25, 2022
      Anonymous employee
      São Paulo, São Paulo
      Accepted offer
      Average interview

      Application

      I applied through a recruiter. The process took 4 weeks. I interviewed at Zendesk in Jan 2022

      Interview

      I was contacted by someone in talent acquisition to understand whether I might be interested in joining. Having expressed my interest, I first had a screening chat. Then a 30 minutes interview with the hiring manager (who by the way spent the first ten minutes of the interview thinking I was interviewing for a different role he had open). Then 30 mins with someone in a similar role, but for a different region followed by 30 mins with the hiring manager's manager. After that, I was invited to the final step, a panel presentation. The panel consisted of the the people I already spoke to, plus representatives from sales. They liked my presentation and I was offered the job. What happened from there was unlike anything I've explained before. Presented with the contract, I sent some feedback, with some things that I would like amended. Every iteration took forever, as the talent acquisition had to go back to an HR specialist, then back to me. And if the answer gave rise to more questions on my part, we started the journey again. There was absolutely no room for adjustments to the standard contract. After four working days I finally had a picture of what the context looked like and was getting ready to sign. Literally minutes before I wanted to sign, I get a call that they'd decided to retract their offer. They did not like the many questions I had on the contract... So as you can see under Interview Outcome, yes, I got an offer and I did accept, but they decided to pull it back again because I didn't sign the contract fast enough. What a peculiar experience!!

      Interview questions [1]

      Question 1

      I was asked about short employments
      1 Answer
      5
      Positive experience
      Easy interview

      Application

      I applied in-person. The process took 3 months. I interviewed at Zendesk (São Paulo, São Paulo)

      Interview

      Long interview process, bur honest. They always tried to make me feel comfortable. First, I had the HR screening, then about 8 other interviews with team members and colleagues, as well as sales. The process took over 6 months. They were very open and transparent with their feedback during the interview process.

      Interview questions [4]

      Question 1

      Why do you want to join Zendesk
      Answer question

      Question 2

      Past experiences and possible scenarios
      Answer question

      Question 3

      Management style is very important to the
      Answer question

      Question 4

      They asked several times about soft skills, but not directly. These questions where embedded in the past experience and scenarios
      Answer question

      Zendesk interviews FAQs

      • Candidates applying for Director, Marketing roles take an average of 28 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Zendesk overall takes an average of 28 days.
      • Common stages of the interview process at Zendesk as a Director, Marketing according to 1 Glassdoor interviews include:

        Group panel interview:  25%

        Phone interview:  25%

        Presentation:  25%

        One on one interview:  25%

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    • View all Director, Marketing Jobs