I applied online. I interviewed at Zendesk in Dec 2021
Interview
There was a practical interview on building and modifying a take-home react app, also standard behavioral rounds. My recruiter was very good with keeping me updated on the current application status so it didn't feel like I waited for a long time between rounds.
Interview questions [1]
Question 1
Describe a time when you had to resolve conflict in the workplace
I applied through college or university. The process took 1 day. I interviewed at Zendesk (Pune) in Feb 2026
Interview
It was a very smooth experience, the interviewer touched on various types of technical skills that an intern should be aware of. The interviewer also focused on how the candidate analyse and design a software.
Great interviewer, very easy questions about the basics of Computer Science.
4 steps of interview:
- coding
- technical interview
- behavioural interview - the most common questions
- conversations withe Hiring Manager
Resume screening, 1 behavioral round and 1 technical round. Behavioral a bit weird for internship given that candidates probably don't have much experiences. Technical 1 medium-ish question. Took quite long to get notified by recruiter of result
Interview questions [1]
Question 1
Some behavioral questions and a string algorithm question
Software Engineer(Internship) applicants have rated the interview process at Zendesk with 3.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 79% positive. To compare, the company-average is 49.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Software Engineer(Internship) roles take an average of 37 days to get hired, when considering 14 user submitted interviews for this role. To compare, the hiring process at Zendesk overall takes an average of 28 days.
Common stages of the interview process at Zendesk as a Software Engineer(Internship) according to 14 Glassdoor interviews include:
Phone interview: 20%
One on one interview: 20%
Presentation: 15%
Skills test: 12%
Background check: 10%
Group panel interview: 10%
Drug test: 7%
Other: 5%
IQ intelligence test: 2%
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