Senior Software Engineer applicants have rated the interview process at Zendesk with 2.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 35% positive. To compare, the company-average is 49.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Senior Software Engineer roles take an average of 17 days to get hired, when considering 17 user submitted interviews for this role. To compare, the hiring process at Zendesk overall takes an average of 28 days.
Common stages of the interview process at Zendesk as a Senior Software Engineer according to 17 Glassdoor interviews include:
Phone interview: 33%
One on one interview: 25%
Skills test: 10%
Presentation: 10%
Group panel interview: 8%
Background check: 8%
IQ intelligence test: 3%
Personality test: 3%
Drug test: 3%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 5 days. I interviewed at Zendesk (San Francisco, CA) in Oct 2015
Interview
The process took about couple of days. Attended the in-person interview. Question was very basic programming question, if you know basic data structure and programming then it is easy. Recruiter calls me the next day and says "Overall feedback is positive, how long you have before you have to make decision? We are looking at other candidates as well, we will get back to you." What kind of response is that? Advice to Zendesk - Please do not give response like this, at least do not call the candidate until you have made the decision.
Interview questions [1]
Question 1
If you know basic hash table concepts, the questions can be answered
1st round HR round then a screen round with Engineering manager, and then a live coding test with 2 engineers.
I got rejected after the coding test so don't know the process beyond it.
Interview questions [1]
Question 1
Basic react query about build process and optimizations
I applied online. I interviewed at Zendesk (Singapore) in Sep 2025
Interview
There were 5 rounds
- Screening round with HR
- Manager round
- Technical Coding round
- System design round
- Product manager
The turnaround time was quick. The entire interview process took around 2 weeks.
Interview questions [1]
Question 1
General cultural fit questions during manager interview round
I applied through other source. I interviewed at Zendesk (Melbourne) in Sep 2025
Interview
The first round is a behavioral interview with the manager.
The second round is a system design interview with the technical lead.
The third round is a coding interview with a staff engineer.
Interview questions [1]
Question 1
1. Behavioral interview: Common behavioral questions.
2. System design: Design Jira.
3. Coding: Implementation of several React components.