I applied through an employee referral. The process took 2+ months. I interviewed at Zendesk (San Francisco, CA) in Feb 2024
Interview
6 Zoom calls with 2 SVP, 1 Sr Director, 1 RVP, 1 Director, 1 recruiter who kindly kept me informed along the way. No presentation was requested. All conversations were pleasant, all questions were answered.
Interview questions [2]
Question 1
What industry best practices in the customer experience can you bring to the role?
went great, very nice, good questions, went quickly, fast decision was made. Nothing that was wrong, no issues. Happy that it went so well. Would do it again without a problem, enjoyed the conversation and the interviewers.
Director applicants have rated the interview process at Zendesk with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 49.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Director roles take an average of 63 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Zendesk overall takes an average of 28 days.
Common stages of the interview process at Zendesk as a Director according to 2 Glassdoor interviews include:
Phone interview: 33%
Background check: 33%
One on one interview: 33%
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