I interviewed with three managers at Zendesk, one of them being the hiring manager. The managers were engaged in the conversation and asked me about prior experience, opportunities and why I want to work at Zendesk.
The interview process was straight forward. The company wanted to see if you had general knowledge of the solution. If you do not have a software background, it is recommended to watch videos or start a free trial to gain a better understanding.
Many steps, many weeks, long gaps in between interviews, typical interview structure with sales, service, and leadership. My process took place shortly after PE acquisition, so things may be faster now. Typical presentations (navigating an account, past success, etc).
Interview questions [1]
Question 1
Tell me about a time you failed. What did you learn from it?
Entrevistas virtuales muy estandar, experiencia, conocimiento SaaS, habilidad hunter. Experiencia en Latam y trabajando con Partners. Upselling y servicios. Años de experiencia, soluciones vendidad en otras empresas, clientes en la region y proceso Meddpic
Interview questions [1]
Question 1
Clientes con los que trabaje anteriormente y como hacia el proceso de hunting
Account Executive applicants have rated the interview process at Zendesk with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 55% positive. To compare, the company-average is 49.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Account Executive roles take an average of 34 days to get hired, when considering 22 user submitted interviews for this role. To compare, the hiring process at Zendesk overall takes an average of 28 days.
Common stages of the interview process at Zendesk as a Account Executive according to 22 Glassdoor interviews include:
Phone interview: 26%
One on one interview: 22%
Presentation: 15%
Background check: 13%
Group panel interview: 11%
Drug test: 7%
Skills test: 7%
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