Software Engineer applicants have rated the interview process at Zendesk with 2.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 57% positive. To compare, the company-average is 49.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Software Engineer roles take an average of 25 days to get hired, when considering 30 user submitted interviews for this role. To compare, the hiring process at Zendesk overall takes an average of 28 days.
Common stages of the interview process at Zendesk as a Software Engineer according to 30 Glassdoor interviews include:
Phone interview: 28%
One on one interview: 23%
Skills test: 14%
Presentation: 10%
Background check: 9%
Group panel interview: 7%
Personality test: 4%
IQ intelligence test: 3%
Other: 1%
Here are the most commonly searched roles for interview reports -
I applied through an employee referral. The process took 1 week. I interviewed at Zendesk (Singapore) in Dec 2015
Interview
The interview was two parts. There was a phone screen with an engineer (who i was replacing). Went over my past experience and asked some theoretical questions about data structures and runtime complexities.
Was asked to come for on sites where there was a one hour algorithm interview (parentheses matching and find element in sorted rotated array (binary search)). This was followed by a coding assignment in the office.
Interview questions [1]
Question 1
Coding challenge was to implement a redis server. Was given 2 hours to complete it. googling was allowed.
I applied online. The process took 4 weeks. I interviewed at Zendesk (Dublin, Dublin) in Apr 2026
Interview
It was a four-round interview:
1. HR screen call
2. Hiring manager
3. Technical
4. One more behavioral interview
After just the HR recruiter's call, they assigned a meeting for the hiring manager. One day before, they cancelled it.
I applied through a recruiter. I interviewed at Zendesk (Tallinn) in Jan 2026
Interview
First interview was with HR rep, second one with a technical team lead. There was supposedly a third interview with another technical manager or something, but it seemed they had already a strong candidate in mind, so after second interview I immediately got an email that they had gone the other way.
I applied online. The process took 3 weeks. I interviewed at Zendesk
Interview
The interview process was straight forward. The process moved quickly across the different stages of the hiring process. Questions were related to the job and it's requirements instead of being generic questions
Interview questions [1]
Question 1
Walk through my resume to explain previous experiences