I applied online. The process took 4 weeks. I interviewed at Zendesk (Londo) in Aug 2016
Interview
First interview with the recruiter who I found very professional, and who left me wanting to know more. Second interview with the line manager, which was more of a constructive exchange than an interview. This led to another telephone interview with a strategic account executive (field). Again, a really good conversation with some good (if a little challenging) questions. Then I had a face to face interview with my N+1 and N+2, and finally a live demo of the product. Overall, the interview process left a great impression on me, and a strong conviction that I would love working for Zendesk. I loved the fact that despite being challenging, I fell that I was treated as an equal, and despite my lack of background in software sales, they seemed to buy into me as a person. Top marks for that !
Interview questions [3]
Question 1
What sort of problems do you thinks Zendesk solve for our clients ?
Questions about the sale cycles I was dealing with at my previous job, whether it was clients acquisition or account management or a mixture, means by which I would attract customers etc.