Service Desk Analyst applicants have rated the interview process at Zones with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 49% positive. This is according to Glassdoor user ratings.
Candidates applying for Service Desk Analyst roles take an average of 7 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Zones overall takes an average of 16 days.
Here are the most commonly searched roles for interview reports -
I applied through an employee referral. The process took 1 week. I interviewed at Zones in Jul 2019
Interview
Very efficient interview process, one phone interview and one in person. It was suggested the position was mine by the end of the first call. Standard questions about experience, desire to grow, passions and educational goals
I applied through an employee referral. I interviewed at Zones (Bengaluru) in Jul 2026
Interview
One of the best interview experiences. Quick and transparent and honest.
The entire process was done in 2 days and results were announced as soon as possible. No ghosting, no delays, very straightforward and professional.
Interview questions [1]
Question 1
A few technical questions related to Network basics
1. TCP/IP
2. UDP
3. DHCP
4. Mac addresses and IP Addresses
5. Firewalls
A few HR questions like goals, family, why this company, why this role?
I applied through a staffing agency. The process took 2 weeks. I interviewed at Zones (Bengaluru)
Interview
It was a walkin interview at domlur office. And it consisted of 3 rounds of interview, 1st round was communication, 2nd round was technical questions based on what is ticketing tool, what is VPN? and 3rd round was operational.
Interview questions [1]
Question 1
Take me through your daily routine at your present job?