Technical Support Engineer applicants have rated the interview process at Zoom Communications with 3.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 58% positive. To compare, the company-average is 48% positive. This is according to Glassdoor user ratings.
Candidates applying for Technical Support Engineer roles take an average of 18 days to get hired, when considering 19 user submitted interviews for this role. To compare, the hiring process at Zoom Communications overall takes an average of 27 days.
Common stages of the interview process at Zoom Communications as a Technical Support Engineer according to 19 Glassdoor interviews include:
One on one interview: 38%
Phone interview: 27%
Drug test: 11%
Presentation: 8%
Group panel interview: 5%
IQ intelligence test: 3%
Background check: 3%
Other: 3%
Skills test: 3%
Here are the most commonly searched roles for interview reports -
I applied through an employee referral. I interviewed at Zoom Communications
Interview
My experience interviewing at Zoom was very positive. From the initial contact to the interviews. The interviewers were well prepared and communicated clearly. The interview process was standard, an initial interview with HR, then an interview with the team lead, a manager and the head of support. Throughout the process, I felt well prepared by the recruiter and overall the experience was excellent.
Interview questions [1]
Question 1
How would you handle a customer that is frustrated at an issue that is not related to Zoom, but they continue to blame Zoom?
Interview was well coordinated. It included technical rounds and managerial rounds. Whole process was smooth and transparent. There were timely updated after interviews and they scheduled interview on candidates avilability.
I applied online. The process took 3 weeks. I interviewed at Zoom Communications (Amsterdam) in Jan 2024
Interview
- Recruiter 5 mins
- Hiring Manager 30 mins
- Technical questions from future colleagues
The first two stages are just some chat.
The third one is a ping pong between you and the technical guys.
Scenarios and possible solutions with the troubleshooting steps.
I applied online. I interviewed at Zoom Communications (Snow Hill)
Interview
You didn't even bother responding to me or giving me the time of day and to add insult to injury, sent a rejection email as if I'd even had a chance to interview for the role. Real nice.
Interview questions [1]
Question 1
You didn't even bother responding to me or giving me the time of day and to add insult to injury, sent a rejection email as if I'd even had a chance to interview for the role. Real nice.