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      Zscaler

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      Technical Account Manager Interview

      Mar 29, 2019
      Anonymous employee
      Amsterdam
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied through a recruiter. The process took 3 weeks. I interviewed at Zscaler (Amsterdam) in Jan 2019

      Interview

      My first contact was with a recruiter who contacted me over LinkedIn. The job description was complete and showed a good preparation. I decided to reach out and asked the recruiter to give me a call. During the call I asked some high level questions to better understand the day to day activities for the position. Again, the recruiter came over well prepared. After this call we had a second call which was more in debt regarding my work experience and if i was indeed a good fit for the position. The call was a plessant and open discussion which let to another call with the hiring manager. The hiring manager asked very in-debt technical questions to get an understanding if my working experience was enough. This open discussion let to a few more call (per my request) and finally to a panel interview. The panel interview was a face-to-face interview with the hiring manager and a remote panel team. During this interview we simulated an actual customer meeting. Even though there was a little unannounced switch in attendees, everyone was well prepared. The panel interview was a succes and was the last part of the hiring proces. A few key elements that let me to accept the offer; - realistic, during the interview we tried to fit in the panel interview on a day and a half notice. When I got the preparation materials, I realised the short notice was unrealistic to properly prepare and asked to reschedule. Which we did. - open, they explained me, not only the good things about the job, but also the risks. All conversations were open discussion where I could ask anything. - flexibel, I had doubts regarding always working from home. They discussed this and offered me a desk at the office where I could also work.

      Interview questions [3]

      Question 1

      Are you able to work (nearly fulltime) from home?
      Answer question

      Question 2

      Explain the packets you would see during a packet capture.
      Answer question

      Question 3

      Can you act as a trusted advisor to your customers
      Answer question
      3

      Other Technical Account Manager Interview Reviews for Zscaler

      Technical Account Manager Interview

      Sep 29, 2024
      Anonymous Interview Candidate
      Sydney
      Declined offer
      Positive experience
      Difficult interview

      Application

      I applied through an employee referral. The process took 6 weeks. I interviewed at Zscaler (Sydney) in Jun 2024

      Interview

      - [ ] Basic Networking, proxy, SSL Decryption, Need of SSL, VPN, SSL handshake, what is the process when you search a website on browser , HTTP v/s HTTP. HTTP or SSL which is more secure etc. * MSS vs MTU What would you see in Wireshark as it connects to network troubleshoot packet loss and latency * SNI in SSL . MSS MTU, Http and https scenario based questions. * TCP /IP * OSI model * packet drop troubleshooting * slowness issue * basic cloud fundamentals * dns * arp

      Technical Account Manager Interview

      Jun 29, 2023
      Anonymous Interview Candidate
      New Delhi
      No offer
      Negative experience
      Average interview

      Application

      I applied through an employee referral. The process took 2 days. I interviewed at Zscaler (New Delhi) in Jun 2023

      Interview

      My application was rejected at the first instance after uploading on the portal. They did not even called me. Later I got referred by a friend and first round was conducted. I was rejected even after answering almost all questions.

      Interview questions [1]

      Question 1

      Basic Networking, proxy, SSL Decryption, Need of SSL, VPN, SSL handshake, what is the process when you search a website on browser , HTTP v/s HTTP. HTTP or SSL which is more secure etc.
      1 Answer
      6

      Technical Account Manager Interview

      Sep 11, 2023
      Anonymous Interview Candidate
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at Zscaler in Mar 2023

      Interview

      Smooth interview process with good coordination of HR. First Hiring Manager Interview with 2 people. Second Technical Role Play with technical and non-technical stakeholders. Third interview with TAM Director Fourth interview with VPN

      Interview questions [1]

      Question 1

      MSS vs MTU What would you see in Wireshark as it connects to network troubleshoot packet loss and latency
      Answer question

      Zscaler interviews FAQs

      • Technical Account Manager applicants have rated the interview process at Zscaler with 3.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 60% positive. To compare, the company-average is 53.4% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Technical Account Manager roles take an average of 39 days to get hired, when considering 10 user submitted interviews for this role. To compare, the hiring process at Zscaler overall takes an average of 32 days.
      • Common stages of the interview process at Zscaler as a Technical Account Manager according to 10 Glassdoor interviews include:

        Presentation:  18%

        Group panel interview:  18%

        Phone interview:  18%

        One on one interview:  15%

        Drug test:  12%

        Background check:  9%

        IQ intelligence test:  9%

        Personality test:  3%

      • Here are the most commonly searched roles for interview reports -

        1. Regional Sales Manager(178) ;
        2. Software Engineer(129) ;
        3. Sales Engineer(89) ;
        4. Senior Software Engineer(68) ;
        5. Customer Success Manager(65) ;
        6. Technical Account Manager(56) ;
        7. Account Executive(52) ;
        8. Sales(45) ;
        9. Sales Development Representative (SDR)(42) ;
        10. Associate Software Engineer(37) ;
        11. Staff Software Engineer(30) ;
        12. Technical Account Manager (TAM)(26) ;
        13. Product Support Engineer(22) ;
        14. Manager(18) ;
        15. Customer Success Manager (CSM)(17) .


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