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      Zscaler

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      Technical Account Manager Interview

      Dec 10, 2021
      Anonymous Interview Candidate
      Boston, MA
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 7 weeks. I interviewed at Zscaler (Boston, MA) in Dec 2021

      Interview

      -At first I spoke to 2 Managers and the interviews went well. They wanted me to do a "Technical" Interview with a Manager in a different location. -I am currently working in a similar position at one of their competitors and prior to that worked at another competitor, I am not new to what they do. -When I did the "Technical" Interview (done via Zoom) the Manager did not seem interested in interviewing from the start. He at first apologized for being busy and doing no prep (he knew nothing about me, didn't even have the resume in front of him) then while I was answering his generic questions he was busy doing other things and half paying attention. -Not even halfway through (it was supposed to be 1 hour) he said he had to go attend to an work issue and that to come back to his Zoom 3 hours later, which I did and waited for over 30 min. Ghosted. (I did email the in house person organizing this to let her know the interview got shortened and never finished, she never returned my email) -I get a call a few days later from the in-house recruiter saying they were passing on me cause I failed the Technical interview (which I never got to even really do, he never asked any real technical questions). I was upset because I was ghosted by the interviewer for the tech questions and did not get a fair interview. -Recruiter was nice and listened. He said he wanted to try to make it right, I have yet to hear back from the recruiter but will update this if they do try to rectify the situation. -If that manager is an example of what I should expect to work under as an employee, I will take a pass on this job regardless if you pay a little more. I don't want to be treated like that, I'm sure it reflects in his employees.

      Interview questions [1]

      Question 1

      Typical questions regarding what I do , didn't get into anything too deep on the technical interview which makes me suspicious that I was set up to fail cause the manager was lazy and didn't want to take the time to finish the interview like he should of cause ZScaler is overwhelmed with work and doesn't have enough people. Good Luck with tthat, I am glad I saw the signs. No way I want to work here.
      Answer question
      5

      Other Technical Account Manager Interview Reviews for Zscaler

      Technical Account Manager Interview

      Sep 29, 2024
      Anonymous Interview Candidate
      Sydney
      Declined offer
      Positive experience
      Difficult interview

      Application

      I applied through an employee referral. The process took 6 weeks. I interviewed at Zscaler (Sydney) in Jun 2024

      Interview

      - [ ] Basic Networking, proxy, SSL Decryption, Need of SSL, VPN, SSL handshake, what is the process when you search a website on browser , HTTP v/s HTTP. HTTP or SSL which is more secure etc. * MSS vs MTU What would you see in Wireshark as it connects to network troubleshoot packet loss and latency * SNI in SSL . MSS MTU, Http and https scenario based questions. * TCP /IP * OSI model * packet drop troubleshooting * slowness issue * basic cloud fundamentals * dns * arp

      Technical Account Manager Interview

      Jun 29, 2023
      Anonymous Interview Candidate
      New Delhi
      No offer
      Negative experience
      Average interview

      Application

      I applied through an employee referral. The process took 2 days. I interviewed at Zscaler (New Delhi) in Jun 2023

      Interview

      My application was rejected at the first instance after uploading on the portal. They did not even called me. Later I got referred by a friend and first round was conducted. I was rejected even after answering almost all questions.

      Interview questions [1]

      Question 1

      Basic Networking, proxy, SSL Decryption, Need of SSL, VPN, SSL handshake, what is the process when you search a website on browser , HTTP v/s HTTP. HTTP or SSL which is more secure etc.
      1 Answer
      6

      Technical Account Manager Interview

      Sep 11, 2023
      Anonymous Interview Candidate
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at Zscaler in Mar 2023

      Interview

      Smooth interview process with good coordination of HR. First Hiring Manager Interview with 2 people. Second Technical Role Play with technical and non-technical stakeholders. Third interview with TAM Director Fourth interview with VPN

      Interview questions [1]

      Question 1

      MSS vs MTU What would you see in Wireshark as it connects to network troubleshoot packet loss and latency
      Answer question

      Jobs at Zscaler

      24 jobs in United States
      Principal Product Manager
      San Jose, CA
      ·
      $196K - $245K /yr
      (Employer provided)
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      Principal GenAI Data Engineer
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      ·
      $182K - $260K /yr
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      Senior Compliance Program Manager
      San Jose, CA
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      $140K - $175K /yr
      (Employer provided)
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      Principal Software Development Engineer
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      ·
      $186K - $265K /yr
      (Employer provided)
      View job

      Zscaler interviews FAQs

      • Technical Account Manager applicants have rated the interview process at Zscaler with 3.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 60% positive. To compare, the company-average is 53.4% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Technical Account Manager roles take an average of 39 days to get hired, when considering 10 user submitted interviews for this role. To compare, the hiring process at Zscaler overall takes an average of 32 days.
      • Common stages of the interview process at Zscaler as a Technical Account Manager according to 10 Glassdoor interviews include:

        Presentation:  18%

        Group panel interview:  18%

        Phone interview:  18%

        One on one interview:  15%

        Drug test:  12%

        Background check:  9%

        IQ intelligence test:  9%

        Personality test:  3%

      • Here are the most commonly searched roles for interview reports -

        1. Regional Sales Manager(178) ;
        2. Software Engineer(129) ;
        3. Sales Engineer(89) ;
        4. Senior Software Engineer(68) ;
        5. Customer Success Manager(65) ;
        6. Technical Account Manager(56) ;
        7. Account Executive(52) ;
        8. Sales(45) ;
        9. Sales Development Representative (SDR)(42) ;
        10. Associate Software Engineer(37) ;
        11. Staff Software Engineer(30) ;
        12. Technical Account Manager (TAM)(26) ;
        13. Product Support Engineer(22) ;
        14. Manager(18) ;
        15. Customer Success Manager (CSM)(17) .


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