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      Customer Support Engineer Interview

      Jun 3, 2024
      Anonymous Interview Candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied through a recruiter. The process took 2 weeks. I interviewed at Zscaler in May 2024

      Interview

      I had three interviews. I first did a paramilitary technical interview with the technical recruiter, who was pleased with my answers and decided to move me forward for an interview with the hiring manager. I interviewed with the hiring manager and what I believe was a great interview. I was asked a few technical questions, that I answered correctly and I felt the job was a great fit for me.

      Interview questions [1]

      Question 1

      You have a web server. Many jpegs Within your web server contain sensitive info, and you may not want anyone to access it. How would you protect your web server that contains your jpegs and only allow certain user access to view it?
      2 Answers

      Zscaler interviews FAQs

      • Candidates applying for Customer Support Engineer roles take an average of 14 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Zscaler overall takes an average of 32 days.
      • Common stages of the interview process at Zscaler as a Customer Support Engineer according to 1 Glassdoor interviews include:

        Phone interview:  100%

      • Here are the most commonly searched roles for interview reports -

        1. Regional Sales Manager(178) ;
        2. Software Engineer(129) ;
        3. Sales Engineer(89) ;
        4. Senior Software Engineer(68) ;
        5. Customer Success Manager(65) ;
        6. Technical Account Manager(56) ;
        7. Account Executive(52) ;
        8. Sales(45) ;
        9. Sales Development Representative (SDR)(42) ;
        10. Associate Software Engineer(37) ;
        11. Staff Software Engineer(30) ;
        12. Technical Account Manager (TAM)(26) ;
        13. Product Support Engineer(22) ;
        14. Manager(18) ;
        15. Customer Success Manager (CSM)(17) .


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    • Jobs at Zscaler

      20 jobs in United States
      Sr. Staff Software Engineer (Full-Stack)
      Santa Clara, CA
      ·
      $158K - $225K /yr
      (Employer provided)
      View job
      Staff Machine Learning Engineer - Data Lake, Anomaly Detection
      San Jose, CA
      ·
      $152K - $190K /yr
      (Employer provided)
      View job
      Threat Response & Remediation Engineer
      San Jose, CA
      ·
      $104K - $148K /yr
      (Employer provided)
      View job
      Principal Software Development Engineer
      San Jose, CA
      ·
      $186K - $265K /yr
      (Employer provided)
      View job
      Production Engineer
      San Jose, CA
      ·
      $102K - $128K /yr
      (Employer provided)
      View job
      View all Customer Support Engineer Jobs