A specific time you had to explain something that is complex to others, but simple to you? Explain something specific that I have learned from past experiences. Tell of a specific time I had more tasks to complete than there was time for. Tell of a specific time I made a mistake and how I planned to correct it. (They wanted very specific examples. No generalizing.
The actual interview was fine. All the regular job questions were asked.
Typical questions for handling personal auto claims.
When have you gone above and beyond for a customer?
tell me about a bad situation that you made better?
What is the difference between an endorsement and a warranty
Do you know the STAR method?
Tell us about yourself, name a work related hard decision you had to make.
Why do you want to work for state farm
Tell me a time that you went over and beyond for a customer
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