Telk us about a time you had a problem with a customer and the steps you took to alleviate the problem
Adjuster Interview Questions
6,085 adjuster interview questions shared by candidates
Why do you want to work for Progressive Insurance?
Tell me about a time you had to have a difficult conversation.
Typical STAR based questions. 8 questions during recorded video. Only 5 questions during phone interview
- Tell me about a time you needed to gather information from multiple sources to solve a problem. Describe the situation, the steps you took to gather information, and the outcome. - Tell me a about a time when there was a miscommunication between you and a customer regarding their expectations. Describe the situation, the steps you took to gather information, and the outcome. - Tell me about a situation when you had to adapt to a substantial process or system change you encountered while working on an assignment at work or during college. Please describe the situation, how you adapted to the change, and the result. - Think about a time when you needed to learn something new in order to accomplish a task at work or during college. Please describe the situation, your actions, and the outcome. - Please describe the steps you take to ensure your workload or projects are organized. What specific steps do you take to effectively prioritize your tasks and ensure all aspects are executed accurately? Tell me about a time that this approach helped you - What interests you most in working in this role? - Thinking of all the positions you've worked in the last 5 years, what position did you like most and why? What position did you like least and why?
They ask you very generic question about your last job such as problems you faced and how you overcame them, dealing with rude customers, teamwork, etc. They also ask about your interest in the company and the specific role your applying to.
What specific steps do you take to effectively prioritize your tasks and ensure all aspects of the task or project are executed accurately? Tell me about a time this approach ensured your work stayed organized.
Think about a time when you needed to learn something new in order to accomplish a task at work or during college. Please describe the situation, your actions, and the outcome.
Of the work tasks or projects you have worked in the last 5 years, what aspects did you like most and why? What aspects of your work tasks or projects did you least like and why?
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