Adjuster Interview Questions

6,085 adjuster interview questions shared by candidates

I was surprised how easy the questions and interview was. The managers seemed to want to know you and your personality more so than how you answered a question. However it was important to know the technical questions which were simple claims questions regarding coverages, etc.
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Claims Adjuster II

Interviewed at USAA

3.3
Sep 12, 2012

I was surprised how easy the questions and interview was. The managers seemed to want to know you and your personality more so than how you answered a question. However it was important to know the technical questions which were simple claims questions regarding coverages, etc.

The questions were pretty straightforward: 1) What do you know about claims adjusting and this particular position? 2) Do you have any experience in adjusting? 3) Tell me about a time a customer was upset and how you handled the situation? 4) Have you ever had to deliver unexpected or upsetting news? 5) Why do you want to work for USAA? 6) What are your career goals?
avatar

Claims Adjuster

Interviewed at USAA

3.3
Mar 2, 2014

The questions were pretty straightforward: 1) What do you know about claims adjusting and this particular position? 2) Do you have any experience in adjusting? 3) Tell me about a time a customer was upset and how you handled the situation? 4) Have you ever had to deliver unexpected or upsetting news? 5) Why do you want to work for USAA? 6) What are your career goals?

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