Why do you want to leave your current employer? From your understanding what do you think the job youre applying for will be like? Will traveling and being away from home be a problem during training? Will 100% on time attendance be a problem? Do you mind getting dirty?
All situational to see how you can multitask, handle angry customers, time management, showcase managerial experience and if you can keep your cool. Keeping your cool is the main key!!!
How did I go over and beyond for a customer?
Why Geico
Name a time you had a set back and how you handled it..
How have you persuaded a customer to purchase something they didn't want
Role Play Details: Arrived at office and corralled into waiting area with 15 other candidates. My name was called and I followed the recruiter into a 5 by 5 room with no windows. There was a desk, chair, phone, CD player, stack of papers, calculator and pens.
Role play for being an adjuster for a company.
Describe a difficult customer interaction, and how you solved it.
Are you okay with a micromanagement approach?
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