This is a two stage interview process--one with their HR recruiting department and, if they like you, a second interview with a pair of directors. They want enthusiasm, to be sure. Picture "pods" (i.e. "teams") of employees working on numerous projects and fielding client calls from 8am to 7pm. These are considered their "slow season" hours and you are expected to work much later in their busy seasons--which amounts to roughly half the year (Sept - Nov, and Feb - April). I went into the first interview without reading any of the Glassdoor reviews, so I was responding to typical interview questions--nothing to difficult, I was simply personable. Something felt "off" about the place so I looked it up on Glassdoor and saw the many awful reviews and equally as many positive reviews (some of which are clearly written by someone(s) with alliantgroup's backing).
During the second interview I had done many hours of research about the company, and since I was interviewing for a "legal" position I pressed on what legal experience and practice I would be doing there. Know that this is NOT a J.D. or bar license required position. You are not practicing law nor gaining any type of experience transferrable to law practice. It was clear that during the second interview they did not like that I asked them to account for the relatively poor Glassdoor reviews--and I was not accusing in my phrasing (to the nature of, I know with so many employees not everyone can be happy, however, etc. etc.) I didn't even press on the massive turnover they have. The fact of the matter is they did not like being challenged in the least and do not want anyone there that can't drink their version of Kool-aid. I have had experience with this type of company before and it is absolutely miserable (I'm not talking about long hours or unwillingness to get the job done, I'm talking when management accuses anyone who questions the business model as having poor attitudes).
During the second interview, they did NOT address the high turnover and hot/cold reviews on glassdoor, they simply nodded and then responded with their prepared interview questions. VERY awkward pair of individuals. What rubbed me the wrong way was that they walked out of the room and said that the HR lady (I don't want to mention names) would be back to talk to me...when 30 seconds later her subordinate walked in (clearly agitated) and said "oh we will just let you know at the end of the week." For all the time I spent with them and being a recommendation (not an internet application), I got a generic "Dear Sir or Madam, we regret that you were not selected for the above numbered position." I had to forward it to the HR department to make sure that it was really intended for me. That is simply unprofessional.