During the phone interview, I was asked if I would be interested in the assistant store manager position. I had applied for the store manager position. I agreed I might be interested.
Assistant Store Managers Interview Questions
4,528 assistant store managers interview questions shared by candidates
Tell me about a time you handled a difficult situation.
I found the most unexpected question to be about how I feel about terminating an employee. I was asked by my DM if an associate didn't respond to coaching for performance improvement would I make the decision to ask that associate to leave the company. I had worked for the company for about 3.5 years in total prior to applying for this promotion and in all that time I hadn't seen or heard of an associate being fired or let go due to performance. So the question caught me off-guard, I had always assumed that it was virtually impossible or unheard of to force a part-time associate out. That being said, the question seemed inline with current company emphasis on schedule only associates who are consistently producers metric-wise (this was not yet the pervading policy in daily management communication, my interview was about 6 months before the tone and policy changed). We are being directed, daily, from corporate to not schedule associates who aren't producing at predetermined corporate levels.
Describe an incident you had where you and your direct supervisor or manager didn't agree on something and how did you cope with it.
Tell us about a time you helped someone out without them asking for it.
Why I want to work for Lululemon and what sort of manager I am?
Tell me about a time when you had to give feedback.
What goals are you currently working on?
Tell me about a mistake you made, what happened?
Tell me about a time you helped a customer.
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