What do you know about Extra Space Storage / What experience do you have in storage?
Assistant Store Managers Interview Questions
4,528 assistant store managers interview questions shared by candidates
The DM allowed me to ask her a bunch of questions (which was cool).
Tell me about a time you went out of your way to execute outstanding customer service for a new customer.
Tell me what you know about the company?
Why did you leave your last position?
Why Extra Space?
Tip: Ask to see the facilities and the daily operations
Typical STAR interview questions.
Have you ever encountered a dissatisfied customer? What the situation and how did you bring it to a resolution?
What does integrity mean to you? Tell me what do you think about customer service and how important is it to you? How did you handle a hard customer? Also, they will stress that the job is 60% manual work I.e. Cleaning units, parking lot, maintenance etc.
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