Explain a time you had a difficult customer and how you turned the situation ino a psitive outcome
Assistant Store Managers Interview Questions
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Name a time you dealt with a difficult customer and how you resolved the issue
Star format interview questions/general relationship management questions
Q: Tell me about this P&L report
What are your plans for the store?
Tell me about a time when a teammemeber wasn't pulling his/her weight and what you did about it.
Tell me about a time where you showed initive?
Describe a time when you had to deal with a customer complaint, how did you handle it, was the issue resolved and was the customer satisfied?
None, just what you offer to the company that is different from other candidates.
Tell me about a time when you gained trust with a customer.
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