How I can handle difficult clients as a client support executive role?
Associate Client Support Consultant Interview Questions
31,207 associate client support consultant interview questions shared by candidates
Entretien assez déstructuré. Question très classiques ("présentez-vous", "forces/axes d'améliorations", etc.)
Une cliente vous hurle dessus au téléphone et vous ne pouvez pas la calmer, comment réagissez vous?
Describe a time when you had to change your priorities at the last minute? What happened and what did you do?
What is the meaning of KYC? Who are the normal clients of this department?
They asked me about many different things. There were questions about my experience in costumer support, my work experience in general. Also about my daily life and how I conduct myself in different scenarios. There were questions about my knowledge in trading and in Deriv as a company. There were also questions about how I see myself in 5 years or what my interests are in future paths.
Quel est selon vous la mission d'un expert en relation client ?
What are you passionate about
Why I am interested to role?
what can you bring to the company?
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