Basic techy stuff - what's wifi, ram, instagram. Since it was for apple, they asked what I liked about apple products and then mac issues.
At Home Advisor Interview Questions
957 at home advisor interview questions shared by candidates
Roleplay involving you helping a customer to move and delete apps.
How much familiarity/experience do you have with Apple products?
Questions that verify you are flexible and okay with all of their conditions.
Explain your customer service history?
Wait till they call you???really....
How would you handle an angry cx
Tell me about a time you handled a difficult customer?
Name an instance in which a customer gave you a hard time and how did you overcome that?
Name a time when you had to deal with a difficult customer.
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