Horizon Air's mission is to have the best people, provide the safest and best service for the best value to each customer each day. What part of our mission resonates with you most and how will you contribute to our success?
Attendant Interview Questions
Attendant Interview Questions
Interviews for attendant positions focus on your interpersonal skills, ability to follow procedures, and your ability to work on a team. Expect questions that center around dealing with difficult or disruptive customers, how you deal with long flights and being away from home, and your customer service skills and experience.
Top Attendant Interview Questions & How to Answer
Question 1
Question 1: How will you handle an emergency during a flight?
How to answer
How to answer: The interviewer wants to know that you can stay calm and follow protocol during an emergency. Discuss correct safety practices and how you will remain calm to make sound decisions. If you have experience in dealing with emergencies, a short example will help this answer.
Question 2
Question 2: How did you resolve a conflict with a demanding or irate customer?
How to answer
How to answer: Focus on how you resolve customer conflict while remaining calm and professional. If you've never been a flight attendant, highlight a time in a previous job where you had to address a customer or interpersonal issue.
Question 3
Question 3: How does our airline stand out from others?
How to answer
How to answer: Interviewers want to know if you will fit well with their airline's operations. Do your research beforehand and pay attention to its hubs, how many airports it serves, and the airline size. Mention the mission statement and company values and how they match what you're looking for in a flight attendant job.
27,197 attendant interview questions shared by candidates
Why do you want to work for United/Where do you see yourself fit in with the company?
All listed below
* If in my past worked I anticipated a problem? * Why I want be a flight attendant and what that means to me? * some situations that I was out off my comfort Zone? * how can you handled a difficult situation?
How would you handle a scenario in which a customer might miss a connecting flight to their cruise port in the event of a weather delay?
how would you represent the brand?
What does the united brand mean to you?
Describe your customer service experience and how would that make you a good candidate for United Airlines?
How do you describe United airlines and how can you represent the brand?
Everyone has a breaking point. What is something someone does that pushes your buttons?
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