Interviews for attendant positions focus on your interpersonal skills, ability to follow procedures, and your ability to work on a team. Expect questions that center around dealing with difficult or disruptive customers, how you deal with long flights and being away from home, and your customer service skills and experience.
What was your best customer service experience? what excite you about relocation? are you willing to willing to adhere to the rules of no extreme hair, no tattoos or piercings? what is the most rewarding part about being a flight attendant? what was a time you had to work in a team effort? what was a time you had to adapt in a hard situation? Had my interview today 8/20/16 hope I hear back some thing back soon.
Tell us about yourself and why you want to be a flight attendant. If you could sit next to someone for 12 hours on a flight, who would it be? Describe a time you had to overcome a challenging situation in customer service. Describe your most recent act of kindness. Who is your role model? Can you adhere to the company policy of no visible tattoos and non-traditional piercings?
What is the importance of the uniform?
1. What was a time when you had to solve a problem at work. 2. What was your best customer service experience 3. Why do you want to work for american? 4. Do you have any visible tattoos or piecings?
Talk about a time you had to work as a team effort.
I am sorry I cannot recall the details but they were general and you had 60 seconds to think of something.
2. What's your best/worst customer service experience?
What can you bring to the company?
Recommend looking up STAR method and formulating situational answers accordingly
AA has a strict policy on no tattoos, natural makeup and hair. Are you able to abide by this?
Viewing 1391 - 1400 interview questions