Tell me about a time where you had to persuade an angry customer to accept your recommendation.
Auto Interview Questions
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How would you define policy and procedure? Are they the same?
Give an example of a time that you failed. How did you overcome it?
How long have you been in automobile repair?
What experience I had relevant to job position.
What is the hardest part of your current job?
Tell me about a time you had to calm an irate customer
Was really interested in my previous experience so he asked a lot of questions about that.
Describe a time you had to make a difficult decision
Describe a time you went above and beyond for the customer
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