Explain to me how you would convince me to get a credit card.
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How will you deal with an angry customer?
How to dal with angry customers
Why do you want to work here? Where do you see yourself in 5 years?
preferences
When was the time you receive criticism?
Why RBC? Your strength? Weakness?
Tell me how you handled a difficult situation?
Tell us about you please
describe a time/situation where you had to handle an angry customer. what did you do help make their experience better?
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