-why the move, experience in the last 12 months what's been covered. Challenges faced in the existing role, competency questions , give example of influencing and get team buy in to do something , example of adaptability , things that didn't work out to plan , effectively managed an audit and what worked well.
There were no difficult or unexpected questions.
Why HSBC? Why financial services? Tell a time Complex Problem-Solving? Qualification? How would you deal with a difficult customer?Describe a difficult situation or challenge you had to overcome and what you did to resolve it? Tell me a situation in the past you have to influence others on decision makings.Describe a time that you failed. and questions related to the position.
What is the best customer service for you
Have you ever had an experience with a difficult patient and how did you deal with it?
Describe your leadership style in an Agile environment
What are your strengths?
They asked me what did I do when faced with conflict at work? what strategy was used to diffuse tension scenario and bring positive result
What are 4-6 qualities about yourself that you think are most important for this job?
i was asked "Tell me about yourself".
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