sell me this item (different item for each candidate in the room)
Banking Software Interview Questions
14,420 banking software interview questions shared by candidates
1. Why do you want to work for TD bank. 2. Explain a time you went above and beyond for a customer . 3. Explain the time you had an irate customer , what did you do? 4. Tell me a time you were able to take constructive criticism from your supervisor. What did you do? 5. How would your boss or previous manager describe you . 6. Tell me your best strength .
What does legendary customer service mean to you?
Why do you want to work here? Sell this pen. Can you sell banking products to customer? Tell me how you handled a bad situation? Blah blah
How comfortable are you working in an environment where you have to abide by guidelines
Name valuation methods, run through mechanics of DCF
Dealing with a customers after you've been flipped off by another just seconds before.
"So if you have only learned about this in class, what makes you think you can do it in practice without experience?"
Below are the questions I was asked during the in-person interview: - Tell me a time when you helped a client in decision-making, and what did you do? What was the outcome? - Tell me a time when you did above and beyond customer service? -What do you think is great customer service and exceptional customer service? -When did you encounter a situation that you know what a client was asking for was not really what he wanted, and what did you do? - What is your most successful achievement? Again, all the above questions should have specific examples to back up and articulate. The interview was held under an easy and relax atmosphere, I was interviewed by 2 team managers, who were both very friendly! :)
Why do you want to work for RBC?
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