Candidates applying for Sales and Customer Service roles take an average of 7 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at belairdirect overall takes an average of 21 days.
Common stages of the interview process at belairdirect as a Sales and Customer Service according to 1 Glassdoor interviews include:
Personality test: 20%
Group panel interview: 20%
Skills test: 20%
Presentation: 20%
Phone interview: 20%
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I applied through a staffing agency. The process took 5 days. I interviewed at belairdirect (Toronto, ON) in Sep 2016
Interview
The interview took around 15-20 mins. They ask you some usual questions to get to know you then move on to questions related to the role. Since this is a call center industry, they are expecting you to know how to handle pressure, take high volume of calls and be flexible as the shift varies. They operate 24/7. They had asked like 6-8 questions during the interview and then move on to the final interview.
I applied online. The process took 1 week. I interviewed at belairdirect in Jun 2017
Interview
Applied online and get a short 15 mins phone interview from recruitment. Phone interview was nice and easy and then got invited to a group interview base on their set day and time.
The group interview was too long in my opinion as it took over 2.5 hrs. First it was company introduction, self introduction and then 2 online simulation about insurance and angry customers. Then they ask you 2 more individual questions at the end and that's it.
Interview questions [1]
Question 1
1. What are you the best fit and why should I hire you?