Criminal and Credit History is checked. This is a call center so you must maintain adherence of 90% - attendance and clock in and out for lunch and breaks on time. During Medicare Annual Enrollment Period, it is hard to get time off. They do allow make up time with permission and OT is offered during the season, as well.
Will you show up on time?
What was one experience you had working in a team that was negative, and how did you turn it into a positive.
I was asked about my credit report background
Do you have your health and insurance license?
Prior experience
Do you have your insurance license?
They asked me about my past job experience. They didn't ask much else. It was a very short and easy interview.
Tell me of a time you dealt with a difficult situation.
What's something interesting about the American health system in your eyes?
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