Customer Service Advisor applicants have rated the interview process at bet365 with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 71% positive. To compare, the company-average is 55.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Advisor roles take an average of 4 days to get hired, when considering 7 user submitted interviews for this role. To compare, the hiring process at bet365 overall takes an average of 20 days.
Common stages of the interview process at bet365 as a Customer Service Advisor according to 7 Glassdoor interviews include:
Phone interview: 17%
One on one interview: 17%
Background check: 17%
Presentation: 17%
Skills test: 11%
Group panel interview: 6%
IQ intelligence test: 6%
Drug test: 6%
Personality test: 6%
Here are the most commonly searched roles for interview reports -
I applied through a recruiter. I interviewed at bet365
Interview
Two rounds of interviews, phone and in-person. They asked some pretty basic questions but some were very specific and customer service based. Do your research on the company, it’ll be appreciated
Interview questions [1]
Question 1
What 3 characteristics describe you best?
When have you gone out of your way to help someone?
I applied online. The process took 4 days. I interviewed at bet365 (Denver, CO) in Dec 2025
Interview
I have applied for this role 4 separate times in 2025. I initially got an interview for it but scheduling did not work out as it is an on site role. I recently applied again, received a notification to schedule an initial interview which I thought went very well. I was told that a short list of candidates for a follow up interview would be made within 2 days but I was not on that list. I have been rejected for roles in the past so that is not an issue. Where I take issue is that when I asked for feedback on why I was not moving forward, I was told on the day the role was to start training that it is their policy to not provide feedback “at this stage of the recruitment process” which makes no sense. I asked for feedback after I received the rejection letter. I was informed of this policy on the date the job was to start. I would not recommend working for this company.
There was two over the phone interviews. First was over a phone call with a recruiter, second was a video call with another recruiter maybe specialist. They will call and email you in case you miss the phone call and voice message. They were professional with easy going attitudes.
good and easy, the recruitment team is very professional and I am just leaving this review becasue I like it and to see salries in this webpage you know what I meant