Just to sign a agreement paper since it was just being switched from GDIT to Zimmerman after submitting resume.
Bilingual Customer Service Representative Interview Questions
506 bilingual customer service representative interview questions shared by candidates
Why did you decide to apply here?
Past experience in customer service and my present and future goals
Identify a time where you thought you had all the Information you needed to make a decision that was very obvious but you needed to obtain more information to make sure.
Tell me about yourself? Name a time when you went out of your way for someone in the workplace? What are your hobbies? Do you have a reliable vehicle?
What would you do if your customer is being difficult?
Tell about a time you had to deal with a difficult client and how you handled it.
How good are you at multitasking?
¿Cuáles son las habilidades de un buen customer service representative?
The "interviewer" asked me to explain a specific time when a computer system went down, and how I handled the customer. I explained what I usually do in general, but he required a specific customer at a specific time. All the questions wanted a single incident, and they seemed not to care at all about my overall philosophy concerning customer service and work ethic.
Viewing 101 - 110 interview questions
See Interview Questions for Similar Jobs
Bilingual Customer ServicePart Time Customer Service Representative 3rd ShifCustomer Service Representative TellerAirline Customer Service Agent Ticket Gate AgentCustomer Service ClerkCustomer Service Representative CashierFinancial Customer Service RepresentativeCustomer Service CashierVirtual Customer Service RepresentativeCustomer Service Agent Lga LgaCustomer ServicesVirtual Customer Service RepReservation Sales SpecialistCustomer Relations SpecialistCall Center Customer Service RepresentativeCustomer Service Representative Online SalesInsurance Agent ProducerWork From Home Reservations Sales Representative