Tell me about a time you solved a problem and what you learnt from it.
Bookseller Interview Questions
1,557 bookseller interview questions shared by candidates
What has your experience been with staff when browsing in Waterstones?
Describe the last time you came into Waterstones. What was the service like? What is a book that you would recommend as a gift? Where do you find book recommendations? What book are you reading at the moment and what do you think of it?
Describe the last time you came into Waterstones. What was the service like? What is a book that you would recommend as a gift? Where do you find book recommendations? What book are you reading at the moment and what do you think of it?
Why do you think customer service is important?
'When have you persuaded a person to read a book you think they will like?'
Give an example of when you demonstrated good customer service.
I was expected after the end of the interview to choose one book from anywhere in the store, find a particular member of staff and tell him why I liked it and why he should read it.
Could you give an example of a time where you have had to step in for a colleague or friend?
How would you deal with a difficult customer?
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