Explain what you would do if a customer thought they were being charged too much
Branch Interview Questions
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All situation/ normal interview questions.
Tell me a time you dealt with a difficult customer and how did you handle the situation?
what are you bringing to UBA Zambia?
Tell about a time when you had a dissatisfied customer and how you handled the situation
Tell me about a time where you had a Personal Banker that was not performing and was not hitting their numbers... what did you do?
What are your core values?
Your knowledge of the location
How do you handle difficult customers
How would your peers describe you?
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