There were really no unanswerable questions. Most of them were straight forward and job related. They want to get an idea of how personable you are, because you will be interacting with members over the phone. They also want to know your work ethic, problem solving skills, and ability to work independently but also collaborate with your team.
What story do you want to write?
Have you ever worked a phone job before, do you understand the ins and out of the day?
I was asked about the work I did during my internship.
What’s your favorite brand and why?
What sort of high school student were you? Outside of the required work, what were your interests and hobbies? What would your high school peers remember you for, if we asked them?
Give a time when you had to deal with a difficult situation and how did you handle it.
Do you have problem with not being allowed to work from home?
How much f your free time do you devote to arts and sports? why?
Where do you see yourself in five years?
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