They asked me about myself by doing introducing myself, they asked me to give 3 application of a computer, they asked bout BPO Industry.
Call Center Agent Interviews
Call Center Agent Interview Questions
"Call center agents are masters of communication. Employers are looking for candidates who have superb customer service skills and can communicate clearly either online or over the phone. When preparing for an interview, make sure you are well-versed in the company's operations and main products. You may also be asked to role-play selling a product or dealing with an irate customer."
2,351 call center agent interview questions shared by candidates
Why you want this job.
Trabajas actualmente? La instalaciones te quedan relativamente cerca de casa?
Cognitive skills English skills Personality skills
How do you handle a rude customer?
basic questions were asked like what would you do if..etc how would you handle ....etc just be truthful and honest
What are your hobbies?
What kind of worker am i
Can you handle 3 chats?
There were customer service related questions, questions that gauged your personality, and experience related questions.
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